Saks Fifth Avenue continues its phased approach to reopening stores with its location in Greenwich. The store reopened Wednesday, May 20, with enhanced health and safety protocols and modified services designed to ensure the safest and most comfortable shopping experience for its customers.
“The health and well-being of our associates and customers remain our top priority and the driving force behind our strategy for reopening,” says Saks President Marc Metrick. “Saks has the opportunity to set the standard for offering a safe, easy and personalized shopping experience once stores reopen. We will continue to evaluate store openings based on our own analyses, which take into account the expertise of local government and health officials, economics and community sentiment. We truly look forward to welcoming customers back to Saks Fifth Avenue.”
To ensure a safe and comfortable in-store shopping experience, Saks has implemented a number of measures upon reopening, including adding enhanced cleaning protocols, regularly sanitizing high-touch areas, such as fitting rooms and point-of-sale areas, and implementing social distancing measures. Associates are also required to wear face coverings and undergo health screenings. Stores will continue to serve customers digitally with virtual shopping appointments available.
Stores are operating with reduced hours Sundays through Saturdays, noon to 6 p.m. Moreover, Saks Fifth Avenue is offering curbside pickup and returns at most locations for those who prefer a contactless shopping experience and an adjusted return policy whereby any purchase made after Feb. 15 can be returned to Saks Fifth Avenue stores within 30 days of reopening.
For more and for virtual shopping appointments, visit saks.com. And for WAG’s latest story involving The Saks Shops at Greenwich – our May cover on Marc Hruschka, president and CEO of Graff USA, whom we met at the Graff boutique in Saks’ The Vault, click here.